Strategic Design Discovery
For Clear Vision
Our Design Discovery Process uncovers your Business Needs, User Expectations and Market Trends to Craft a solution that Truly Works.
Discovery In Design Projects: The Challenges
Are you stuck in the ideas loop and worried about where to start? Let’s find out!
Struggling to Connect with the user?
We launched our website, but users aren’t engaging or converting. How can we fix this?
Solution
Most websites fail because they don’t start with user research. our design discovery process helps you understand your audience, their needs, and behaviors ensuring your site is designed to attract, engage and convert from day one.
Want toStand out from your competitors?
How do we differentiate ourselves from competitors offering similar services?
Solution
A cookie-cutter website won’t set you apart, Through our competitive analysis, UX strategy, and brand positioning, we create a site that highlights your unique value proposition, making it easier for users to choose you over the competition.
Frustrated by Low conversion rate?
We’re getting traffic, but users aren’t taking action. How do we fix this?
Solution
Traffic alone doesn’t guarantee success user experience and clarity do. We analyse user behavior, streamline navigation and optimize call to action, ensuring your visitors turn into paying customers or loyal clients.
Confused about What your website really needs?
We know we need a website, but we’re not sure what feature to include or where to start?
Solution
We take the guesswork out of the process with our Discovery workshops, where we define your goals, identify must have features, and create a roadmap to ensure your website is functional, scalable and user friendly from day one.
Discover the Pathway to an Incredible Website, Tailored to Your Essentials.
How Efficient
Design Discovery can help
Streamline your product journey by identifying user needs, reducing risks, and ensuring a clear roadmap. With data-driven insights, you save time, cut costs, and build products that truly resonate with your audience.
Faster Task Completion
Intuitive design & Streamlined workflows help users achieve their goals quickly with minimal friction.
More Customer Referral
A Seamless & engaging experience encourages satisfied users to spread the word about your brand.
Higher
Conversional Rate
Data-driven UX Optimization guide users toward action, turning visitors into paying customers.
Reduction in
Drop-off Rate
Clear navigation & a Frictionless journey prevent users from leaving before completing key actions.
From Vision To Perfection
Our Design Journey
TheFinch offers a convenient and proactive process from brainstorming design ideas to unfolding them into a magnificent digital product, delighting your users.
We Made These
You’ll Love Them!
We produce results that speak for themselves
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Product Design
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Dashboard Design
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Mobile App
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Interface Design & UX
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Data Insights
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Fantasy App
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Saas
We redesigned CricksLab from scratch, enhancing 10x usability and effortless match tracking for cricket fans. Post-launch, the successful revamped app crossed 10K+ downloads and improved retention significantly.
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Enterprise Product Design
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Mobile App
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Dashboard Design
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UI/UX
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Logistics
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OCR Scanning
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Saas
We built a unified design system for PackageX, aligning all product experiences under one scalable UX framework—boosting consistency, usability, and rollout speed across their logistics platform.
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Product Design
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Saas
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Marketplace
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Dashboard
We developed a stunningly featured suite of web application especially for the over-advancing and complex real estate market in Dubai.
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Enterprise Product Design
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Enterprise AI
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UI/UX
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Web App
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MarketingTech
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Design Discovery
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Saas
By analyzing Omneky’s enterprise users, we redesigned their ad platform into a streamlined 2.0 Version. A clear and performance-driven UX resulted in a 2.9% conversion boost.
Our Super powers

Holistic
Approach
We combine business strategy, UX Design and Technology for high-impact solutions.

Personalised Discovery Workshop
We work closely with you to refine your vision before development.

User Centric & Conversion Focused
We craft websites designed for real users, not just aesthetics.

Visual Elements
A side by side comparison of traditional agencies vs. your discovery-led approach.
We don’t just design, we craft experiences that drive results
Let’s build something remarkable together.
hear from Our Clients
Our work speaks for itself, but our clients say it even better.
Latest insights

User Interface Design / 25 Feb, 2025
by Ravi Talajiya
Top Digital Healthcare UX Trends to Know in 2025

Frontend development / 29 Dec, 2023
by Nitin Rafaliya
Things to Consider for Frontend UI UX Design

UI/UX / 14 Nov, 2023
by Ravi Talajiya
How UI UX Design & Frontend Development Go Hand in Hand
Frequently Asked Questions
Seeking Basic Information? Our FAQ section is a ready reckoner with precise answers to the most probable queries
Why does UX discovery matter in product development?
UX discovery matters because it ensures that design solutions meet user needs and business goals, reducing the risk of costly redesigns and product failures.
What does a UX/UI designer do during product discovery?
A UX/UI designer conducts research, analyzes data, and collaborates with stakeholders to define design requirements, user personas, and user journeys.
When is discovery needed?
Discovery is needed at the beginning of a project, when exploring new product ideas, or when refreshing existing products to ensure user-centered design solutions.
What are the benefits of design discovery?
Design discovery ensures user-centered design solutions, reduces design risks, and improves product usability, ultimately driving business success.
How long does a design discovery phase last?
The duration of a design discovery phase varies depending on project complexity, scope, and stakeholder availability, typically lasting several weeks.
What deliverables can I expect from a design discovery phase?
Deliverables include user personas, user journeys, design requirements, wireframes, and a design roadmap outlining key milestones and timelines.
Can design discovery be done for existing products?
Yes, design discovery can be applied to existing products to refresh design solutions, improve user experience, and align with evolving business goals.
How does design discovery impact product development timelines?
Design discovery upfront can save time and resources in the long run by ensuring that design solutions meet user needs and business goals.
What is the role of stakeholders in design discovery?
Stakeholders provide valuable insights, validate findings, and ensure that design solutions align with business objectives and user needs.
Can design discovery be done in-house, or is agency expertise required?
Both in-house teams and agencies can conduct design discovery, depending on the project’s complexity, scope, and required expertise.