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Clinqet – An Impressive App

Redefined Service Delivery
Mobile App for Clinqet

DELIVERABLES

UI/UX, Product Design, Development
INDUSTRY

Service Marketplace
DURATION

4 Months
PLATFORM

Mobile Application

Overview

Clinqet is a dual-purpose SaaS platform designed to bridge the gap between customers seeking reliable services and service providers looking to grow their businesses. The app enables customers to discover affordable, trusted service providers in their area through a robust search system with filters, reviews, and promotions. For providers, it offers a centralized dashboard to manage bookings, track revenue, and engage with clients. With a professional yet approachable tone, Clinqet delivers a seamless, intuitive experience for both user groups, fostering trust and long-term engagement.

Mobile App
Service App
UI/UX
Minimal UI
Appointment Booking

Our Challenges

Customers often face a fragmented and overwhelming service search process, struggling with unclear service details and too many options, while service providers grapple with inefficient management of bookings, client communications, and revenue tracking across multiple platforms. Competitor apps tend to have complex onboarding processes that deter user adoption, and building trust is a significant hurdle—customers need confidence in their choices, and providers require credibility to stand out. Designing a dual-purpose interface that balances simplicity for customers with robust functionality for providers, all while ensuring scalability to support a growing user base and diverse service categories, presented a multifaceted challenge.

Our Approach

To address these challenges, Clinqet was designed with a user-centered approach, delivering tailored solutions for both customers and providers. For customers, we implemented a robust search system with filters for service type, location, price, and ratings, enhanced by real-time geolocation and a map-based interface for effortless discovery. Instant booking, transparent reviews, and promotions build trust and streamline the booking process, while social logins (Google, Facebook, Apple) and a skippable onboarding walkthrough minimize registration friction. For providers, a minimalist dashboard centralizes booking management, revenue insights, and client communications, with calendar integration and automated workflows to simplify operations. Providers can list services, set flexible pricing, and define service radii using a map-based selector, with optional portfolio and certification uploads to boost credibility. The app’s modern, minimalistic design—featuring soft colors, intuitive icons, and clear typography—ensures ease of use and trust, with responsive web and mobile interfaces for accessibility. Built with React, Node.js, MongoDB, and APIs for geolocation and payments, Clinqet ensures scalability and performance, creating a delightful, efficient experience for all users.

The Experience We Created

Features & Functionality

Clinqet offers a robust set of features tailored to the needs of customers and service providers, revolutionizing the service marketplace experience. The key features include

1.Advanced Service Search System: Customers can effortlessly find trusted service providers using a powerful search tool with filters for service type, location, price, ratings, and availability. Integrated real-time geolocation and a map-based interface simplify the discovery process, ensuring customers connect with providers in their desired area quickly and confidently.

2. Instant Booking & Communication: Customers can book services with a single tap, receiving immediate confirmation notifications for peace of mind. Two-way messaging allows seamless communication with providers, enabling customers to clarify details or request updates, while providers can respond promptly to inquiries and manage client interactions efficiently.

3. Provider Management Dashboard: Service providers benefit from a centralized, minimalist dashboard to manage bookings, track revenue insights, and communicate with clients. Calendar integration simplifies availability setup, and automated workflows, such as booking confirmations and payment processing, streamline operations, allowing providers to focus on delivering quality services.

4. Credibility & Promotions Hub: Customers access transparent provider ratings and reviews, fostering trust in their choices, while limited-time promotions encourage engagement and affordability. Providers can enhance their profiles by uploading certifications, portfolios, and linking Google Reviews, building credibility and attracting more bookings.

Thank You! 💙

Thank you for exploring our case study on Clinqet.

We’re proud to have developed a platform that empowers customers and service providers alike, revolutionizing how services are discovered and managed.

At TheFinch, we’re passionate about creating digital solutions that empower communities and simplify lives. If you’re looking to transform your user experiences or solve complex challenges, let’s connect and explore how we can help. Say hello at www.thefinch.design today!