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Simplified Fintech for
Cashew

  • DELIVERABLES

    UI/UX, Product Design

  • INDUSTRY

    Fintech, BFSI

  • DURATION

    5 Months

  • PLATFORM

    Web & Mobile App

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Overview

Cashew Payments is a cutting-edge fintech platform that offers a Buy Now, Pay Later (BNPL) solution designed for both consumers and merchants. By providing flexible payment options for both everyday and large purchases, Cashew enables users to manage their expenses without the stress of upfront costs. The platform integrates seamlessly with online and in-store retailers, allowing merchants to boost sales while offering a convenient payment method for their customers. The goal was to create a simple, secure, and intuitive solution that serves as a reliable financial tool for consumers and a business growth enabler for merchants.

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Our Challenges

Cashew Payments faced several challenges in launching and scaling its Buy Now, Pay Later (BNPL) service in the MENA region. One of the primary obstacles was gaining consumer trust in a relatively new financial model. Customers were initially skeptical about using BNPL services, especially with the complexity of repayment plans. Additionally, integrating the platform across diverse retail environments—both e-commerce websites and physical stores—was a logistical challenge, requiring seamless payment processing solutions. Furthermore, navigating the varying financial regulations in different countries added another layer of complexity, requiring a flexible and compliant platform. On the user experience front, it was essential to design an intuitive and simple interface that met the needs of both consumers and merchants, while ensuring security and ease of use.

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Our Approach

To overcome these challenges, Cashew Payments adopted a multifaceted approach. The platform was tailored to meet the regulatory requirements and specific consumer needs of different countries in the MENA region, ensuring compliance and local relevance. For merchants, the integration process was streamlined by offering online plugins and in-store payment options, making it easy for businesses to adopt and implement the solution. On the consumer side, Cashew focused on simplifying the payment experience through a clean, intuitive design that reduced friction during the checkout process. The platform also emphasized security, with robust encryption and compliance measures to protect user data. To build trust, Cashew offered transparent terms and clear communication, educating consumers about the benefits of BNPL while ensuring a smooth, reliable experience.

The Experience We Created

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Features & Functionality

Cashew offers a comprehensive suite of features designed to enhance both consumer and merchant experiences.

1. Flexible Payment Plans: Cashew offers customers the ability to split their purchases into 3, 6, or 12-month interest-free installments, providing financial flexibility for both small and large purchases.

2. Wide Merchant Network: Cashew supports a broad network of online and offline retailers, ensuring that customers can use the BNPL service at a variety of stores, from e-commerce sites to brick-and-mortar locations.

3. Instant Approval Process: During checkout, customers receive immediate approval for their payment plans, eliminating delays and allowing for a fast and seamless shopping experience.

4. Merchant Dashboard: A centralized dashboard for merchants to manage transactions, track sales, view customer insights, and analyze business performance in real time.

5. Security Compliances: Cashew incorporates advanced security protocols, including encryption, to protect customer data and ensure safe transactions. The platform is also fully compliant with regional financial regulations, providing peace of mind for both consumers and businesses.

6. Rewards Program: Customers earn rewards for using the service, encouraging repeat purchases and fostering brand loyalty.

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Thank You!
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Thank you for exploring our case study on Cashew.

We’re proud to have helped create a platform that empowers consumers with flexible payment solutions and provides businesses with an easy-to-integrate tool for growth.

At TheFinch, we specialize in building digital experiences that simplify complexity and empower industry leaders to grow. Let’s connect and build something smart together.
 Say hello at www.thefinch.design today!

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